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Cheryl Rathert, Ph.D.

Professor
Health Management and Policy

Education

Ph.D. in Business Administration – Management from the University of Nebraska
MS degree in Industrial/Organizational Psychology
BA degree in Psychology

Research Interests

Health care provider well-being and Patient Experience; Organizational Behavior; Organizational Theory, Management and Leadership

Publications and Media Placements

Co-Editor-in-Chief of the peer reviewed journal, Health Care Management Review.

  • Rathert, C., Mittler, J.N., Vogus, T.J., & Lee, Y.S.H. (2024). What matters to you? An observational field study of patient and care provider expectations. PLOS One, https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0304854
  • Rathert, C., Simmons, D.R., Mittler, J.N., Enard, K., & Brooks, J.V. (2024). Good therapeutic connections and patient psychological safety: A qualitative survey study. Health Care Management Review, 49(4), 263-271.
  • Horck, S., Gifford, R., Fleuren, B., Rathert, C., Porter, T.H., Rauf, A. & Lee, Y.S.H. (2024). System-failing creativity in health care. Learning Health Systems, https://onlinelibrary.wiley.com/doi/10.1002/lrh2.10437
  • Porter, T.H., Rathert, C., Ishqaidef, G., & Simmons, D.R. (2024). System justification theory as a foundation for understanding relations among toxic health care workplaces, bullying, and psychological safety. Health Care Management Review, 49(1), 59-67.
  • Rathert, C. Mittler, J.N., Vogus, T.J. & Lee, Y.S.H. (2023). Better outcomes through patient – provider therapeutic connections? An exploratory study of proposed mediating variables. Social Science & Medicine, 338, DOI: 10.1016/j.socscimed.2023.116290
  • Rathert, C., Mittler, J.N., Vogus, T.J., & Lee, Y.S.H. (2023). A mixed-methods study of patient and care provider expectations for health care relationships. In Sonia Taneja (Ed.), Proceedings of the Eighty-third Annual Meeting of the Academy of Management. Online ISSN: 2151-6561.
  • Rathert, C ., Mittler, J.N., & Lee, Y. (2022). Patient-Provider Therapeutic Connections to Improve Health Care: Conceptual Development and Systematic Review of Patient Measures. Health Care Management Review, 47(4), 317-329.
  • Porter, T.H., Rathert, C., & Lawong, D. (2022). Career development through career transition coaching: A qualitative study of military veterans and student coaches. Journal of Service-Learning in Higher Education. Accepted for publication: August 3, 2022.
  • Placona, A. & Rathert, C. (2022). Are online patient reviews associated with healthcare outcomes? A systematic review of the literature. Medical Care Research and Review, 79(1): 3-16.
  • Rathert, C. Ishqaidef, G., & Porter, T.H. (2022). Caring work environments and clinician emotional exhaustion: Empirical test of an exploratory model. Health Care Management Review, 47(1), 58-65.
  • Heisey-Grove, D., Rathert, C., McClelland, L., Jackson, K., & DeShazo, J. (2021). Associations between patient–provider secure message content and patients’ health care visits. Telemedicine and E-Health. https://doi.org/10.1089/tmj.2021.0164
  • Heisey-Grove, D., Rathert, C., McClelland, L., Jackson, K., & DeShazo, J. (2021). Patient and clinician characteristics associated with secure message content: Retrospective cohort study. Journal of Medical Internet Research, 23(8):e26650. doi: 10.2196/26650

Professional Organizations and Associations

  • Co-Editor-in-Chief of the peer reviewed journal, Health Care Management Review.
  • Past Chair, Academy of Management, Health Care Management Division
  • Organizational Theory in Health Care (OTHC)
  • AUPHA